STEP 4 RULES

The SSC strives to provide a supportive student environment, both for SSC patrons and for SSC employees.  Because of this, we provide flexible scheduling and always put tutoring duties before other assigned duties.  However, when not tutoring, you will be expected to do other SSC duties before personal items, such as studying for classes.  

In addition, many of our students do not have computer skills, and we must help them to become familiar with logging on, searching, printing, etc.  We take this responsibility very seriously.  If you have any questions about this, any staff member will be happy to discuss it with you.

 

General Guidelines

  • In the SSC, there is a general (information) desk by the door. Here students are signed in and out.  It is your responsibility to get an ID from every student and to hold that ID until the student leaves. It is also your responsibility to see that students pay for printing. The printing policy is posted in several places and on each computer.
  • At the end of each day, you need to fill out your timesheet. Maintain an accurate time sheet.  Sign it immediately upon receipt.  Your timesheet is in the middle drawer of the information desk.
  • You can pick up your paycheck from the Business Office in Hardin Hall. You are paid every two weeks.  You will be required to show a picture ID, such as a driver's license.
  • Adhere to your schedule.  Arrive on time and do not stay over unless cleared to do so.  We cannot pay you for overtime.
  • Missed time cannot be made up without the approval.
  • If you cannot make it to work, call a staff member as soon as possible.  Excessive absenteeism will result in dismissal.

When Tutoring

  • Wear your name tag while on duty.  This lets students know they can ask you a question.
  • Always check with staff to see if there is anything you need to know or do before beginning tutoring/work.
  • Greet students as they come into the SSC.  Many first-time SSC patrons need assistance in finding appropriate resources.  Try to make them feel welcome.
  • Do not comment on instructors' methods.  It will get back to the instructor and reflect on the Center.
  • Tutor only classes and subjects that you have been cleared to tutor.  When in doubt, check with the SSC Director.

When Not Tutoring

  • Be visible.  When you aren't tutoring, sit at the information desk.
  • When not tutoring, it is your responsibility to answer the phone.
  • When not tutoring, it is your responsibility to help students sign in and out.
  • When not tutoring, it is your responsibility to assist with other SSC duties
  • You are allowed to use SSC computers only during slow times in the Center.  
    • Slow times do not mean when you are not tutoring. 
    • Slow times are when there are no or only one or two students in the Center.
    • You are still expected to help with SSC work.
    • If you are on the computer and a student comes in needing help - even in slow times - you are still expected to help the student.
    • Therefore, if you do elect to get on a computer during slow times in the Center, you will need to remain alert.
  • If only a few computers are available, please do not get on a computer so that students will know computer resources are available.  (It is also unadvisable for the public to see all on-duty student workers/tutors on computers.)

Please note that the SSC encourages you to bring your homework.  Since some days are slower than others, you may have time to complete homework while on duty. 

 

Proceed To Step 5

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